Frequently Asked Questions

Everything you need to know about your Milky Plant journey.

How long does shipping take for my Milky Plant order?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy for home appliances?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your Milky Plant, you can return it in its original packaging for a full refund.

Does the Milky Plant come with a warranty?

Yes, every Milky Plant machine includes a comprehensive 2-year limited warranty that covers any manufacturing defects or hardware malfunctions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay.

How do I clean and maintain my device?

Maintenance is simple! The Milky Plant features a self-cleaning cycle. For deeper cleaning, the internal components are dishwasher safe and can be wiped down with a damp cloth.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.